Subscription Help

1. Open any coffee in our Subscribe & Save collection.
2. Pick your grind (whole bean, or ground for espresso, pour-over, drip, French press or cold brew).
3. Choose Subscribe & Save just above the Add to Cart button, then pick how often you want it.
4. Add it to your cart and check out like any order.

Your first order ships like a normal order. After that, each delivery is charged and shipped automatically on your schedule.

Every subscription delivery is 10% off. Choose delivery every week, or every 2, 3, 4, 5 or 6 weeks.

Everything in our Subscribe & Save collection. 5 lb bags and pods are one-time purchases for now.

Yes. Our 4-page guide walks through every step with real screenshots: Manage Your Subscription (PDF).

Tap the account icon at the top of solarroast.com, enter the email you ordered with, and type the 6-digit code we email you. Then choose Subscriptions. You can also tap Manage your subscription on your order thank-you page, or Manage subscription on any subscription order in your account.

No. Each time you sign in we email you a fresh 6-digit code. If it doesn't show up within a minute or two, check your spam or promotions folder.

You don't need it. Type your email in the box below the Shop button (or tap Use email instead) and press the arrow. The emailed code works the same way.

The sign-in screen has an Email me with news and offers box that starts checked. Uncheck it when you sign in if you only want order and subscription emails. You can also unsubscribe from any of our marketing emails with the link at the bottom.

Go to Subscriptions, tap Manage and choose Skip next order, then Skip. The pop-up shows your new next-order date before you confirm. Going away longer? Skip again for each order.

Yes. Tap Manage > Pause, then Pause subscription. Charges and deliveries stop right away and nothing is lost. When you're ready, tap Resume, then Continue. It shows your next billing date and price before you confirm.

Open your subscription with View details. Tap the pencil next to Payment to pick a saved card or add a new one, then Save. Tap the pencil next to Shipping address to edit it, then Continue.

Not from your account yet. Cancel your current subscription, then pick the coffee you want and choose Subscribe & Save on its page with the schedule you like. Or reply to any of our emails and we'll take care of it for you.

Before the next order date shown on your subscription. That's the day the order is charged.

Go to Subscriptions, tap View details, then Cancel and confirm with Cancel subscription. You'll see "Subscription cancelled," the status changes to Canceled, and you won't be charged again.

No. Canceling takes effect right away. To get it back, start a new subscription with Subscribe & Save on any coffee page. If you just need a break, choose Pause instead.